be8 Terms and Conditions

Section 1

General Introduction

be8 is an online entertainment and betting platform operated for users in Bangladesh. When you use the be8 website, app or any of its services, you automatically agree to these terms and conditions. We ask that you read this document in full and understand each section.

The be8 terms and conditions have been published in Bengali so our Bangladeshi users can understand them easily. If you have any questions or anything is unclear, please contact our 24/7 live chat support.

be8 reserves the right to amend these terms at any time. Continuing to use the platform after amended terms are published means you are considered to have accepted the new terms.

Section 2

Age and Eligibility Requirements

The following eligibility criteria are required to use be8 services:

• You must be at least 21 years of age.
• You must register voluntarily and at your own responsibility.
• You must not be a resident of any country or region where online betting is legally prohibited.
• Each user may operate only one account.

Section 3

Account Registration

When opening an account on be8, you must provide accurate and complete personal information. If false or misleading information is provided, be8 may suspend or cancel your account.

The following information will be required at registration:

• Full name (as per national identity card)
• Active mobile number
• Email address
• Date of birth
• A strong password

be8 may request additional documents for identity verification when needed, such as a copy of your national identity card or passport.

Section 4

Account Security and Privacy

Maintaining the security of your be8 account is entirely your responsibility. Please follow these guidelines:

• Do not share your password with anyone.
• Do not give your login details to any third party.
• Log out after each session, especially on shared devices.
• In the event of unauthorized access, notify our support team immediately.

be8 will not be held responsible for unauthorized activity on an account if it occurred due to your own negligence.

Section 5

Multiple Accounts Prohibited

Only one account per user is permitted on be8. If a single person holds multiple accounts, be8 reserves the right to close all accounts and forfeit any bonuses or winnings. Opening multiple accounts for the purpose of claiming bonus benefits more than once will be treated as fraudulent activity.

Section 6

Depositing Funds

Popular mobile banking methods available in Bangladesh can be used to deposit funds on be8: bKash, Nagad, Rocket and Upay.

• Minimum deposit amount: ৳500 for each method.
• be8 does not charge any additional fees on deposits, however the payment provider's own charges may apply.
• Only use payment methods registered in your own name.
• Deposits made through third parties are not accepted.

be8 reserves the right to reject or investigate any suspicious transaction.

Section 7

Withdrawing Funds

The following conditions apply when withdrawing funds from be8:

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally completed within 15 minutes to 2 hours.
• The same payment method used for the deposit must be used for the withdrawal.
• The specified wagering requirement must be met before withdrawing funds from a bonus.
• Withdrawals may be delayed if identity verification has not been completed.

be8 reserves the right to carry out additional verification for unusual withdrawal patterns.

Section 8

Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000.

Welcome bonus terms and conditions:

• A minimum deposit of ৳500 is required to receive the bonus.
• The wagering requirement for the bonus is 15 times (deposit + bonus).
• The bonus applies to the first deposit only.
• The bonus cannot be converted to cash and is for betting use only.
• be8 reserves the right to modify or withdraw any bonus offer.

Section 9

VIP Program and Cashback

be8's VIP program has four tiers, each offering weekly cashback benefits:

• Bronze — up to 0.4% weekly cashback.
• Silver — up to 0.8% weekly cashback.
• Gold — up to 1.1% weekly cashback.
• Platinum — up to 1.5% weekly cashback.

Users can progress to higher VIP tiers step by step based on their activity and participation. Detailed information about VIP benefits is available from the be8 support team.

Section 10

Bonus Abuse

The following activities will be considered bonus abuse and may result in account cancellation and forfeiture of funds:

• Operating multiple accounts to claim bonus benefits.
• Following artificial betting patterns to meet bonus conditions.
• Attempting to claim bonus benefits in coordination with third parties.
• Using automated software or bots.

Section 11

Fair Play Assurance

be8 is committed to ensuring a safe and fair gaming environment. The outcome of every game on our platform is determined by a Random Number Generator (RNG) that has been independently tested. be8 uses SSL encryption to keep all data and transactions secure.

• No artificial interference is made in game outcomes.
• The RTP and volatility information provided by the game supplier is followed for all games.
• Winnings displayed incorrectly due to a technical error will not be considered valid.

Section 12

Prohibited Activities

The following activities are strictly prohibited on the be8 platform:

• Any kind of fraudulent activity or manipulation.
• Intentionally exploiting software errors or bugs.
• Money laundering or attempting to clean illegal funds.
• Attempting to hack or gain unauthorized access to the platform's technical infrastructure.
• Threatening or harassing other users.
• Unauthorized use of be8's registered brand or intellectual property.

If such activities are detected, be8 is able to immediately cancel the account and take relevant legal action.

Section 13

Responsible Gaming

be8 places the highest importance on responsible gaming. Gaming should be a form of entertainment, not a source of financial stress. We provide our users with the following tools:

• The ability to set your own betting limits.
• The option to take a temporary account break (cooling-off period).
• Self-exclusion program.
• Information and guidance on betting addiction.

For more details, please read our Responsible Gaming page.

Section 14

Limitation of Liability

be8 will not be held liable in the following situations:

• If a game or bet is cancelled due to an internet connection failure.
• For losses caused by a fault with the user's device.
• For delays or failures by third-party payment methods.
• If an account is compromised due to the user's own negligence.
• In the event of unavoidable natural disasters or force majeure circumstances.

be8 endeavors to resolve technical issues as quickly as possible and considers fair compensation where appropriate.

Section 15

Privacy & Data Protection

be8 is committed to protecting your personal information. We only collect the data necessary to provide our services and do not sell it to third parties. To learn more about how we manage your information, please read our Privacy Policy.

Section 16

Account Closure or Cancellation

By the user: You can request to close your account at any time through our support team. Any available balance may be withdrawn before closure, provided all betting requirements have been met.

By be8: be8 may close or cancel an account for the following reasons:

• Violation of any clause of these terms and conditions.
• Fraudulent or illegal activity.
• Failure to verify identity or providing false information.
• Extended period of inactivity.

Section 17

Complaints & Dispute Resolution

Any dispute or complaint can be resolved through the following process:

1. First, contact our support team directly via 24/7 live chat.
2. Send a written complaint by email: [email protected].
3. be8 will respond to all complaints within seven business days.
4. Complex matters may require further detailed investigation.

be8's decision will be considered final and binding, unless reconsideration is warranted on the basis of clear evidence.

Section 18

Applicable Law

These terms and conditions will be interpreted and applied in accordance with applicable law. be8 operates as an entertainment platform and users access its services at their own responsibility.

be8 may be required to provide necessary information to law enforcement agencies when needed.

Section 19

Changes to Terms and Conditions

be8 may update these terms and conditions at any time. For significant changes, we will notify users via email or through the platform. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.

The date displayed on this page indicates the date of the most recent update. It is recommended that you review this page regularly.

Section 20

Contact & Support

If you have any questions about these terms and conditions or need assistance, please contact us:

• Live Chat: Support is available in Bengali 24/7.
• Email: [email protected]

For more information, please read our FAQ page and About Us page.